Privacy Policy

Last updated: 22/12/25

1. Who we are

ELI Digital (“we”, “us”, “our”) is a digital marketing agency providing strategy-led digital marketing services to businesses.

Business name: ELI Digital LTD

Company number: 16917851
Website: www.eli-digital.co.uk
Email: info@eli-digital.co.uk

We are committed to protecting your privacy and handling your personal data responsibly.

2. What personal data we collect

We may collect the following personal data when you interact with our website or contact us:

Name
Email address
Phone number
Business name
Any information you submit via our contact or enquiry forms
Technical data such as IP address, browser type, device information, and pages visited

We only collect personal data that is necessary for legitimate business purposes.

3. How we collect your data

We collect personal data when you:

Complete a contact or enquiry form on our website
Contact us directly via email
Use our website, through cookies and analytics tools (where consent is given)

4. How we use your data

We use your personal data to:

Respond to enquiries and requests
Communicate with you about our services
Provide digital marketing services
Improve our website, content, and user experience
Meet legal or regulatory requirements

We do not sell or rent your personal data to third parties.

5. Cookies

Our website uses cookies to ensure it functions properly and to help us understand how visitors use our site.

When you first visit our website, a cookie banner allows you to accept or decline non-essential cookies.

Essential cookies are required for the website to function correctly
Analytics cookies (such as website performance tracking) are only used if you provide consent

You can manage or withdraw your cookie preferences at any time through your browser settings.

6. Lawful basis for processing

Under UK GDPR, we process personal data under the following lawful bases:

Consent – where you have actively opted in (e.g. cookies, submitting a contact form)
Legitimate interests – to respond to enquiries and operate our business effectively
Legal obligation – where processing is required by law

7. How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data.

Personal data is stored securely and accessed only by those who need it for business purposes.
We retain personal data only for as long as necessary for the purposes outlined in this policy.

8. Sharing your data

We may share personal data with trusted third-party service providers where necessary, including:

Website hosting providers
Email and communication platforms
Analytics providers (only where cookie consent has been given)

All third parties are required to process personal data securely and in accordance with data protection legislation.

9. Your data protection rights

You have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent at any time
Object to the processing of your data
Request data portability

To exercise any of these rights, please contact us at [insert your email address].

10. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and the “Last updated” date will be revised accordingly.

12. Contact details

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Email: [insert your business email address]